Privacy Policy – Exsy Translate
Last updated: 2025-05-09
Exsy Translate ("we", "our", or "us") is a Chrome Extension designed to help users translate live chats in messaging platforms like WhatsApp Web and Google Messages. We are committed to protecting your privacy and being transparent about how we handle your data.
1. What We Collect
We do not collect or store any personally identifiable information (PII) or message content.
We only collect limited metadata necessary to provide and improve the service:
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Language pairs used (e.g., English → Spanish)
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Number of characters translated per request
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Timestamp of translation actions
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Anonymized user ID (used for usage tracking and subscription management)
2. What We Don’t Collect
We do not:
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Store the original or translated content of your messages
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Access your contacts, files, or private data on any websites
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Sell or share your data with third parties for advertising or profiling
3. Use of Third-Party Services
Translations are processed using trusted third-party APIs such as:
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Google Translate API
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OpenAI API
These providers only receive the text required for translation and do not retain it after processing. Please refer to their respective privacy policies for more details.
4. Authentication & Payments
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User authentication is handled securely via our platform.
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Subscription payments are processed via Stripe, a PCI-compliant provider. We do not store or process credit card details directly.
5. Data Security
We use industry-standard encryption (HTTPS/TLS) to secure all communication between your browser, our servers, and third-party APIs. Usage metadata is stored in a secure, access-controlled environment.
6. Your Rights
Since we don’t store personal or message content, there’s no personal data to delete or correct. If you have questions or want to opt out of metadata tracking, email us at support@exsy.io.
7. Changes to This Policy
We may update this Privacy Policy as needed. Material changes will be reflected on this page with an updated "Last updated" date.
8. Contact Us
If you have any questions about this policy, please contact us at:
📧 support@exsy.io