This Privacy Policy outlines the practices and procedures of Expert System ("we", "our", or "us") regarding the collection, use, and disclosure of personal information when you ("user" or "you") access and use our online chat service (the "Service").

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By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

 

Information We Collect

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1. Personal Information: When you use our Service, we may collect certain personally identifiable information, such as your name, email address, and contact details. We only collect this information when you voluntarily provide it to us.

 

2. Chat Data: We collect and store the text of the conversations you have using our Service for the purpose of providing the chat functionality and improving our services.

 

3. Usage Data: We may automatically collect information about how you interact with the Service, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used for analytical purposes to improve the user experience.

 

How We Use Your Information

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1. Provide and Improve the Service: We use your personal information and chat data to provide, maintain, and improve the functionality and performance of the Service.

 

2. Communications: We may use your email address to send you important updates, announcements, and promotional materials related to the Service. You can opt-out of receiving marketing communications at any time.

 

3. Analytics: We analyze usage data to understand how users interact with the Service, diagnose technical issues, and improve its performance.

 

Disclosure of Your Information

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1. Service Providers: We may share your personal information with third-party service providers, such as hosting providers and analytics services, to facilitate the operation of the Service. These providers are under strict obligation to safeguard your personal information and utilize it solely for the purpose of assisting us in service provision.

 

2. User Queries: are transmitted anonymously to our service providers, without sharing the identity of the user. This anonymized data is used exclusively to enhance and optimize the functionality of the Service.

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3. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

 

Not a Legal Advice

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1. The information provided at www.exsy.io is for informational purposes only and is neither intended as nor should be considered as legal advice.

 

2. Users are solely responsible for the consequences of their actions, and the service does not assume any liability for any damages or losses that may result from the use of the information provided.

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3. We recommend that you consult with a qualified legal professional before making any decisions about your immigration case.

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Data Security

We take appropriate measures to safeguard your personal information and chat data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

 

Your Choices

You have the right to access, correct, update, or delete your personal information. You can do this by contacting us at info@exsy.io. You may also request the deletion of your chat data, but please note that this may limit your ability to use certain features of the Service.

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on our website or through other communication channels. Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@exsy.io.

 

Expert System
www.exsy.io